Sample Requests
Home / Support / Sample Requests

Sample Requests

If you need to compare styles, sizing and fabric feel before buying, sample packs are the safest place to start. We help crafters, resellers and businesses across South Africa check the blanks first so they can order with confidence.

Why request a sample pack first

Sample packs give you a proper look at the apparel before you commit to a bigger order. That matters when you are testing how a garment feels in hand, how it fits on different body shapes, and how it takes sublimation print after heat press application.

In Durban and along the coast, humidity can affect storage and handling, so seeing the fabric up close helps you judge whether it is right for your working conditions. It also helps if you are planning for markets, school events, team wear or reseller stock where consistency matters from one size run to the next.

  • Compare fabric weight and softness before you buy in bulk
  • Check fit across sizes for men, women and youth ranges
  • See how light colours, seams and finishes suit your print work
  • Reduce costly returns and the wrong size mix

How to ask for samples

Send us a message at our contact form with the items you want to test. If you already know what you need, include the garment type, size range and whether you want a single sample or a small mix of styles. That helps our team pack the request correctly the first time.

Our support team in Pinetown will check stock and confirm the best option for your request. If you are unsure where to start, we can suggest a practical sample set for first-time buyers, resellers and print shops that need to compare 2 or 3 finishes before placing a larger order.

  • Tell us the product type you want to test
  • Include sizes, quantities and any colour preference
  • Share your town or delivery area for accurate dispatch planning
  • Let us know if the samples are for personal use, retail or promotion

What to include in your request

The more detail you give, the easier it is for us to recommend the right sample pack. A small brand in Westville may want one fit for local selling, while a promotional company in Umhlanga may need a few blank options to compare against a campaign brief. Either way, we use the same practical approach.

Please add your contact number, delivery town and any timeline that matters. If you need samples before a launch, event or tender submission, say so upfront. We can then advise on collection from Pinetown, scheduled dispatch, or the fastest route for nationwide delivery.

  • Full name and company name if applicable
  • Contact number and email address
  • Garment type, size, and intended use
  • Any note about resale, event branding or internal testing

What comes in a sample pack

Sample packs are put together to help you make a clear buying decision. Depending on the request, your pack may include a mix of t-shirts, hoodies, or related accessories so you can compare cut, stitch detail and print suitability. We also offer sample pack assembly for businesses that want a neat selection for internal review.

We check each item before it goes out, and our quality control process looks at size consistency, finish and general presentation. If you are comparing options for a seasonal range, we can help plan samples so you are not guessing at peak order time. That is useful for summer promotions, winter hoodie runs and event stock where timing matters.

  • Single item samples for basic fit checks
  • Mixed sample packs for side-by-side comparison
  • Size breakdown packs for team or reseller use
  • Custom sample sets for promotions or launch approvals

Delivery, collection and timing

We dispatch sample requests nationwide from Pinetown, Durban. Customers in places like Phoenix, Hillcrest, Amanzimtoti, Westville and Umhlanga often choose quick collection or local dispatch, while buyers further away use courier delivery. If you need to coordinate with load-shedding schedules, warehouse access times or order approvals, we can work around that where possible.

For larger businesses, we also arrange collection scheduling and sample pack assembly in a way that suits your production calendar. If your order is urgent, ask about current stock before you confirm. A quick check can save you from waiting on items that are already committed to another run. There is no need to over-order samples, just ask for what you need first.

  • Collection from Pinetown by arrangement
  • Nationwide courier dispatch available
  • Helpful for launch dates, event prep and procurement reviews
  • Good for comparing fit before placing reseller restocks

After you receive the samples

Once your pack arrives, test the garment the way you plan to use it. Wash it, press it and wear it through a full day if you can. That will show you how the fabric feels after handling, whether the sizing suits your buyers, and how practical the item is for your actual work. A quick comparison at this stage can prevent a poor bulk buy later.

If you need help deciding what to order next, our team can talk you through bulk order picking, size breakdown packs, promo bundle supply and returns checking. We support individuals, crafters and businesses across South Africa from our base in Pinetown. You can call on the team to keep things simple and practical, no fuss, just the right blanks for the job.

Questions we get asked

How do I request a sample pack?

Send a message through our contact form with the product type, sizes you want to test, your town, and a contact number. We will check stock and advise on the best sample option.

Can I get samples before placing a bulk order?

Yes. Sample packs are meant for checking fit, fabric feel and print suitability before you commit to larger quantities.

Do you send sample packs nationwide?

Yes. We dispatch from Pinetown, Durban to customers across South Africa, and collection can be arranged where suitable.

Ask about blanks for your next print run.

Contact form