Start with the blank you need to print
If you are ordering for sublimation, the first step is matching the garment to your print method and final use. We supply polyester apparel blanks suited to vibrant transfers, repeat branding, and clean results on t-shirts, hoodies and selected accessories. If you are not sure which item fits your artwork or customer base, send through the design type, the event date, and the finish you are aiming for, and we will help you narrow it down.
For small brands and crafters, a sample pack is often the quickest way to check feel, fit and print response before placing a bigger order. For promotional work, it helps to know whether the items need to suit indoor activations, outdoor use, or retail resale. Coastal humidity in Durban can also affect how you store stock, so we can advise on basic handling and packing too.
- T-shirts for everyday wear, promotions and starter ranges
- Hoodies for cooler weather, school groups and lifestyle labels
- Accessories for add-on sales, gift sets and event packs
- Sample packs when you need to test sizing or print results first
Work out quantities without overbuying
Ordering the right quantity can save cash and storage space. If you are launching a new range, it is usually safer to start with a smaller run and keep room for a second order once your sizes and colours are confirmed. For repeat customers and resellers, we can help plan stock around your busiest months, including school terms, festive trading and peak event season.
Our team can split larger orders into practical batches, which is useful when you are managing different jobs at once. Bulk order picking and reseller restocks are handled from our Pinetown base, with nationwide dispatch across South Africa. If you need to keep delivery costs down, we can also advise on combining items into one shipment rather than sending many smaller parcels.
- Use smaller test quantities for new designs or new customers
- Increase volume once you know your best sellers and size mix
- Keep a buffer for reprints, rush jobs and late orders
- Ask for seasonal stock planning if you order regularly
Getting the size breakdown right
Size errors are one of the most common reasons for slow moving stock, so it pays to plan the breakdown properly. If your order is for staff uniforms, a school group, or a promotional campaign, give us your size list before checkout and we can prepare size breakdown packs to match the numbers. For resale orders, we can help you balance popular sizes against slower movers so you do not end up short on medium and large while carrying too many extras in the smaller sizes.
If you are unsure of your fit, we recommend checking a sample garment against your own customer profile first. A few millimetres in cut, sleeve length or body shape can change how a garment sits, especially when you are ordering for men, women and unisex wear in the same job. It is better to confirm the fit now than sort out exchanges later.
- Send your exact size ratio if you already know it
- Request a sample pack if you need fit confirmation
- Separate different teams or event groups clearly
- Let us know if the order includes mixed age groups or unisex sizing
Plan around lead times, collections and dispatch
Good order planning starts with your deadline. If you need stock for an event in Westville, a store launch in Umhlanga or a roadshow heading through Phoenix and Amanzimtoti, tell us the date up front so we can guide the order flow. We offer collection scheduling from our Pinetown base, and we also dispatch nationwide for businesses in other provinces.
South African trading conditions can change quickly, especially with load-shedding, courier cut-offs and month-end demand. That is why we suggest placing orders early when you have a fixed date. If there are any special packing notes, access details or split deliveries required, include them at the beginning so the logistics plan can be sorted before goods leave the warehouse.
- Share your event date or installation date early
- Tell us if you want collection or delivery
- List any split addresses or branch drops clearly
- Allow extra time for busy seasons and long-distance shipping
What to include when you ask for order help
Blank type, sizes and quantities are what we need to help with the order. A short message through our contact form with your item type, size mix, quantity and destination is usually enough to get things moving. If you already have artwork colours, packaging needs or a reseller restock pattern, include that too. It helps us suggest the most suitable packing method and any extra checks before dispatch.
Our sales and support team works closely with production, warehouse and logistics so orders are handled properly from start to finish. Ayanda Naidoo helps with sales queries, Lerato Khumalo keeps production coordinated, Morne van Wyk manages warehouse stock, Nomvula Sithole assists with customer support, Calvin Petersen plans delivery movement, and Zanele Mokoena checks quality before goods leave. That means your request does not sit with one person only, it is followed through properly.
- Product type and colour preference
- Quantities and size breakdown
- Collection or delivery details
- Deadline, event date or re-stock timing
After your order arrives
Once your stock arrives, check counts and sizes straight away, especially if you ordered mixed packs or a time sensitive job. If anything needs attention, contact us as soon as possible so we can work through the return checking process. Keep garments stored in a clean, dry place away from direct sunlight and damp walls, particularly if you are operating near the coast where humidity can creep into stock rooms.
If you are building regular supply around your business, we can also help you plan the next run before you run low. Many customers in Pinetown, Hillcrest and surrounding areas prefer to re-order from a simple monthly pattern, which makes cash flow and storage easier to manage. That way you are not scrambling when a customer asks for extra pieces at short notice.
- Check quantities and sizes on delivery day
- Store stock flat and dry, away from damp
- Set a re-order point before the last cartons are opened
- Keep your next order list ready for faster turnaround
