Send us a message for order help
For quotes, stock checks and general help, please send a message through our contact form. Our Pinetown team handles both small sample orders and larger runs for your brand or promotion. We handle enquiries for t-shirts, hoodies, accessories and other polyester apparel blanks made for sublimation printing.
Most message replies are handled during normal business hours. If your query is about a bulk order or a packed dispatch, include the item type, sizes, colours and delivery town so we can check stock against it.
Where we work from and where we send
We are based in Pinetown, Durban and send apparel blanks nationwide. Local collections and deliveries are arranged for surrounding areas, and we regularly assist customers in:
- Pinetown
- Westville
- Umhlanga
- Hillcrest
- Phoenix
- Amanzimtoti
If you are nearby and want to collect, send us a message first so we can confirm readiness and timing. During load-shedding or busy production periods, a short message in advance helps keep your order moving without delay.
What to include in your message
Clear details save time, especially for reseller restocks and event packs. If you can, send us the product name, required quantities, sizes and any special packing instructions. For custom work, we also need your delivery area and preferred turnaround so we can check stock and schedule picking.
- Item type and colour
- Sizes needed, including size breakdowns
- Quantity per item
- Collection or delivery town
- Deadline for the order
Support for crafters, brands and promo orders
We help individual crafters, small clothing labels and promotional companies with the practical side of buying blanks. That includes sample pack assembly, seasonal stock planning, promo bundle supply and returns checking. If you are comparing options for a client or preparing a launch, send us a message with your brief and we will advise on suitable blank apparel for printing.
For larger or repeat orders, we can also assist with bulk order picking and size breakdown packs, which makes reordering easier when you need the same mix again.
Meet the team behind the inbox
Your message is handled by a local team that knows the stock, packing and dispatch process. Ayanda Naidoo manages sales, Lerato Khumalo coordinates production, Morne van Wyk oversees the warehouse, Nomvula Sithole leads customer support, Calvin Petersen plans logistics and Zanele Mokoena checks quality before dispatch. Our MD, Sibusiso Mthembu, is based with the team in Pinetown.
If your message needs a clear answer, be specific and include the product, quantity and sizes so it can go to the right person. That usually avoids back and forth and keeps the turnaround tight.